Reference

mantra 88 Legal terms for Indonesian accounts

mantra 88 Legal terms explain how your account, wallet records and lobby access are handled before you open an account.

Account termsData requestsLocal-law access
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mantra 88 mantra 88 Legal terms for Indonesian accounts
CONTACT ROUTES

Three policy paths for account questions

A clear contact path helps when a Legal question affects your account or wallet record. Start with the route that matches the issue, include your account identifier and describe the requested change without sending your password. We can then check the relevant account step, payment reference or policy clause. For access questions, remember that eligibility depends on local law; our support team can explain the wording that applies to your account status.

Team online

Account terms

Ask about registration details, phone verification, account closure or a clause shown before access. Include the email or phone reference attached to your account so we can locate the correct Legal record without asking for your password.

Wallet records

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, send the payment reference and date shown in your account. We use those details to check status while keeping your wallet credentials private.

Policy changes

Use this path to request correction, deletion or access to personal data where the applicable rules allow it. Tell us which record you mean and how you want the response delivered; we may verify account ownership first.

DATA PRACTICE

How mantra 88 handles Legal requests

Our Legal process is designed around traceable account actions rather than vague assurances. We record the account step that matters, such as phone verification, a wallet status check or a policy request…

Data handling

We use account details to provide access, verify ownership, check wallet references and respond to policy requests. Payment names such as DANA or QRIS may appear in transaction records, but we do not need your wallet password to review a status.

Cookie choices

Cookies can help retain account settings and support security checks across a mobile browser or desktop session. Your browser controls can manage them, although changing cookie settings may affect sign-in continuity or policy-page display.

Account security

Phone verification comes before account access, and we may ask for additional ownership details when a request involves personal data or a withdrawal record. Never send your password, wallet PIN or one-time security code in a support message.

Record retention

We retain account, security and payment-reference records for the period needed for account administration, dispute checks and applicable legal duties. A request to remove data may be limited where keeping a record is required by the relevant rule.

Access wording

Our account terms do not replace local requirements. Whether you can access an account or a particular section depends on local law, and we may restrict access where local law permits or requires that outcome.

Request ownership

When you ask for a copy, correction or change, we first match the request to your account details. This step protects your records from an unrelated request and lets us answer about the exact Legal entry you identified.

Legal answers before opening your account

These Legal answers address the questions we expect from Indonesian account holders before registration. They cover access wording, personal data, cookies, wallet references and requests to change a record. The terms shown in your account flow remain the controlling text, so check that page as well and contact us when a clause does not match your situation.

Legal is the set of terms covering account creation, phone verification, data handling, cookies, wallet records and access conditions. On mantra 88, those terms are shown in the account flow and on this page so you can read them before continuing where local law permits.

Access depends on local law. If local rules allow access for your location and account status, you can proceed through the stated account steps, including phone verification. We may restrict or pause access where local law permits or requires that result.

A DANA or QRIS reference may be stored with your account transaction details so we can match a deposit or withdrawal request. We use the reference for status checks and do not ask you to share your wallet PIN or password.

Use the policy-request route and identify the account record you want corrected, copied or removed. We may verify ownership through your account details before acting. The request is handled under the applicable rules, and retention duties can limit deletion.

Yes. Our Legal terms describe phone verification as an account step before access and explain why ownership checks may be repeated for a data or withdrawal request. Keep your phone details current so we can match the request correctly.

Retention depends on the type of record and the rule that applies to it. Account, security and payment-reference details may be kept for administration or dispute checks. Contact us with the record type if you need a more specific retention response.

Choose the account-terms route and quote the clause or describe the account step that concerns you. Add your account identifier, but never include a password, wallet PIN or security code. We can explain the wording and its local-law context.

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